Designating Serial Numbers for Items on a Material Transaction

Use the modal Service Serials form to designate serial numbers for items on a material transaction. To launch this form, click Serials on the Service Order Transactions form.

  1. Specify this information:

    Target Qty

    The value of the quantity specified for the material transaction is displayed. This value is the quantity of serial numbers that must be generated or selected for the item.

    Generate Qty

    The default value is the Target Qty. You can specify a different quantity. This field indicates the number of serial numbers you want the system to generate for this item during this transaction. The number to be generated must be less than the Target Qty. After a generation or selection has been performed, this value is reset to 0.

    S/N Prefix

    Specify a prefix to be appended to the start of the serial number that is generated.

  2. If new serial numbers are required for a transaction and the Generate Qty value is greater than 0, click Generate to generate the specified quantity of new serial numbers. These serial numbers will use any specified prefix. Otherwise, either click OK to save your changes without generating, or click Cancel to not save your changes.

Related Topics

Using SROs to Track Service Requests, Transactions, and Billing