If your service technicians perform service inspections on equipment, use these steps to set up your system:
Measurement Type
Specify a type for the measurement, for example, Pressure or Pass/Fail.
Response Type
Select a response type:
Inspection Task
Specify a name that describes the type of inspection (action or verification) to be performed. If this task is reused, specify a generic name to use in all cases.
Description
Specify a description of the task.
Measurement Type
Select a type from those defined on the Inspection Measurement Types form.
Numeric Format
When the Measurement Type is set to Numeric, use this field to specify the number of digits before and after the decimal, and whether the value is padded with zeros. For example, 4.5 displays up to 4 digits before the decimal point and up to 5 digits afterward. Use > to indicate a blank placeholder and 9 to indicate either a number or a zero placeholder. For example, the format 999.2 displays the value 65.2007 as 065.20. Other valid characters in the format are # . , and %, which are displayed as constants.
Low Value
Specify the lowest value. If the inspection reading is equal to or greater than the value you specify, the inspection task is marked as a success.
High Value
Specify the highest value. If the inspection reading is equal to or less than the value you specify, the inspection task is marked as a success.
Expected Value
Specify the ideal value for the inspection reading. If the selected Measurement Type was set with the Response Type Specific List, then the list of options you specified are displayed here as a drop-down list to select from.
U/M
Specify the unit of measure to use for this test. For example, if you are measuring tire pressure, the U/M is PSI.
The order in which the sections appear in the tree is based on the Report Output Value you specify here. Inspection tasks are grouped by section from the lowest report output value to the highest.
For example, you could define an installation inspection type with three different section codes. You can include the same task, Verify Power is Shut Off, in each section.
One section can contain multiple tasks. After you select each task, the information you set up for the task (measurement type, high value, low value, etc.) is displayed in the grid.
Save the configured inspection setup.
If you want to add a new inspection setup that is similar to an existing one, use the Inspections Setup Copy form.
Adding an Inspection to a Service Order