Change CO Status Utility

Use the Change CO Status Utility to change the Header status of a given range of customer orders from either Ordered to Complete, or Complete to History.

If you change an order from Ordered to Complete on an order that has reserved inventory, the system deletes all associated reserved inventory records.

If you change the status of a range of orders from Ordered to Complete, the system also changes all shipped and fully invoiced blanket lines and line/releases to Complete. Unless all line/releases associated with each order are marked Complete, the system does not change the status of the order.

EXAMPLE: In a customer order line where where:

Quantity Ordered=10

Quantity Shipped=4,

Quantity Invoiced=4, and

Status=Filled,

the utility will allow you to close this line because Quantity Shipped is the same as Quantity Invoiced.

If you change the order status from Complete to History, the system moves each qualifying order to the History Customer Orders form, where you can only print or copy the records.

The following are conditions for line items to incur a status change:

NOTE: Only the originating site can change the status of an order. The system connects to all sites related to the order and changes the status at these sites as well.

This form is geared toward the CO header, not the lines/releases. The results grid only shows CO information. The utility changes the status of the lines/releases if the associated CO is within the specified range. If the CO status cannot be changed to Complete, the line/release statuses remain as Complete.

Examples: If a regular CO has two lines, where the first line has Status=Filled and Ordered=Shipped=Invoiced, and the second line has Status=Filled and Ordered=Shipped but Invoiced is less than Shipped, this utility sets the status on the first line to Complete, leaves the status on the second line and the header as-is, and does not display the CO in the results grid. If a blanket CO has one line where Blanket Quantity=10 and two fully invoiced releases, and both releases have Quantity=3, this utility sets the status of the two releases to Complete, but leaves the line and header status as-is.


Related Topics

Changing Order Status to History

Using Utilities and Activities