Errors That Stop Demand EDI CO Transaction Posting

The following errors may occur when posting EDI customer orders to SyteLine.

• Credit Limit Exceeded - The EDI customer order is over the customer's credit limit.
• Cust-PO is Blank - The EDI customer order does not contain a customer PO number when one was expected. Verify that the EDI customer order includes a valid customer PO number.
• Invalid Customer - The customer on the EDI customer order is not a valid customer. Verify that the customer exists on the EDI order.
• Invalid Item- The item number on the EDI customer order blanket line is not a valid SyteLine item. Verify that the item of the EDI order blanket line is a valid SyteLine item.
• Invalid Order Type - The EDI customer order type is not a valid order type of Regular or Blanket. Verify the EDI order type.
• Invalid Price Code - An invalid price code was found on the EDI customer order line or EDI customer order blanket line.
• Invalid Ship-Via - The ship via code on the EDI order is invalid.
• Invalid Unit of Measure - The EDI Customer Order Line/Releaseunit of measure is not valid. Verify the EDI Order Line/Release contains a valid SyteLine unit of measure.
• Invalid Unit Price- The price imported on the EDI customer order line/release does not match the SyteLine calculated price. Verify which price is correct and make the appropriate change.
• Item Is Obsolete and Cannot Be Posted to an Order - There is a blanket line without any releases and the blanket line item is not found in the item table.
• Not One Item Price Exists- No pricing is set up in SyteLine for this item. Add either an item pricing record or a customer-item cross-reference pricing record for this item.
• Order Already Exists- A SyteLine customer order already exists for the incoming EDI customer order and the SyteLine order is not an EDI order.
• Order must be Blanket- The EDI customer order attempted to update a SyteLine order that was an EDI order, but was not the specific EDI order type (BCO/BPO/RPO).
• Unable to Add More Order Line Items- The EDI customer order attempted to update a SyteLine order with 9999 or more line/releases. To correct, close the current order and line, and open a second order and line.
• Unable to Add More Blanket Releases - The maximum number of blanket releases, 9999, has been reached for a particular blanket line.
• Warehouse for Item Is Invalid - The Item-Warehouse record for the item on the EDI customer order blanket line does not exists. Verify that the item and warehouse of the EDI order blanket line are valid.
• XRef not Permitted- The EDI customer order attempted to update a SyteLine order with a line/release cross-referenced to a job or item. An update of SyteLine orders with cross-referenced line/releases is not permitted. Remove the cross reference.

Related Topics

Electronic Data Interchange (EDI) Overview

EDI Steps

Errors That Stop Supply EDI Transaction Posting