About Critical Numbers

Critical numbers are key performance indicators, or KPIs, that you can use to track your progress. Use critical numbers to answer these questions:

• How am I doing?
• What should I be doing?

Critical numbers are based on a stored procedure calculation or on an IDO calculation. With a license for critical numbers, you can add critical numbers to forms. The system is designed to support both simple and complex critical numbers to meet a wide range of users and needs.

Within the IDO critical number definitions, the user can quickly generate numbers based on things such as:

• The sum, count, average, minimum or maximum of a value
• The Group By and Date Range properties
• Other properties on the form

You can see the details behind the critical number on an enhanced drilldown screen, and do further analysis on issues you uncover.

Goal and Alert Settings

Critical numbers are color-coded to show their goal and alert status. These colors are used by default:

• Red: The critical number is past the alert range.
• Yellow: The critical number is between the alert and goal ranges.
• Green: The critical number is within the goal range.

Related Topics

About the Workbench Suite

Creating a Critical Number

Setting Up Critical Number Parameters

Importing and Exporting Critical Numbers

About Critical Number Drilldowns

Changing Critical Number Display Settings