Meter History Tracking
Units can track meter information over time. Each time the meter amount
of a unit is changed, an entry is made to a tracking table that documents
not only the change but also the who, when, and why. This helps technicians
to analyze service failure points and usage information.
The Meter History tab on the Units
form displays a list of these meter change details:
- Date: The date when the meter
was changed
- Meter Reading: The prior meter
value
- Partner: The Incident Owner,
SRO Lead Partner, or Service Partner from the Unit
- Source
Type: SRO, Incident, or None
- Set to SRO when Meter Amount is changed from Mobile SROs
- Set to Incident when Meter Amount is changed from Mobile Incidents
- Set to None when Meter Amount is changed in Unit Maintenance
- Source:
The incident or SRO Number; blank for a unit
- Description: A description of
the incident or SRO; blank for a unit
Related Topics
About Items, Units,
and Servicing