When determining a price on a customer order, the system first looks to see if a Customer Contracts is set up for that customer, item, and customer-item combination. If a record with this combination is not found, then the system looks for a record with a matching customer and item, and a null customer-item. If one of these types of records is found, then the system checks the customer-item pricing table to find a record where the order due date is on or after the effective date. If a valid pricing record is found, and the contract price has a value, it uses that contract price. If the contract price is zero, the system uses the quantity break points to determine the price.
To set up the pricing for customer items, do the following:
You can also link to this form from the Customer Contracts form. Select the customer and item on that form and click Pricing. In that case, skip the next three steps, because the information is automatically filled in on that form.
If the order date of a customer order is the Effective Date, then an order line item will have the Contract Price as the default price. This price will override other pricing formulas.
You can create up to five price breaks for the item. To set up quantity price breaks for customer items, do the following: